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FAQ

How to order?

For making online orders, you have to sign in by making an account. After you have made your account, you can add any product to the cart to finalize your order. If you wish to place a bulk order then either write a mail to us at info@iqmalls.com or give a call to us at (+971) 4-269-0177..

You can also fill the enquiry form on the website and our team will contact you

What if I just want to enquire?

This is easy! We provide an enquiry form for the visitors. if you have any question in your mind, just fill in the enquiry form and our team will contact you soon.

Would you charge the same price you have mentioned on the products?

5% VAT and COD fees are applicable on the products you chose and the total shipping cost depends on the product and location.

Is there any other way of payments if I am unable to pay online?

Yes, you are allowed to pay when you receive the product at your door via our Cash on Delivery system.

When will I get my order after the online payment?

The standard time of the delivery depends on your location.

What are the payment options?

You can pay with the help of Internet banking, Cash on Delivery, Wallet, or Gift card. We accept Visa card, Master Card, Maestro, and American Express Credit/Debit Cards but if you choose Cash on Delivery, you must pay in cash.